Delivery Information
INFORMATION:WE REMAIN FULLY OPEN TO ALL OUR CUSTOMERS
During this time we cannot Guarantee next day delivery so please give us more time for your products to arrive. Due to high demand on all UK Couriers at this time, we are finding the average delivery time is around 48 hours from day of dispatch but this varies across the UK. We continue to dispatch goods in line with our standard delivery and continue to working hard with our courier partners to maintain the highest possible service level during this time, but due to the pressure on couriers at this time, we cannot guarantee our normal next day delivery service.
There is high demand on all couriers at this time and we are finding the average delivery time is around 48 hours from day of dispatch but this varies across the UK. We have temporarily suspended the premium delivery services we offer in order to maintain our commitments as best as possible during this time, this applies to premium before 12pm and Saturday deliveries.
When delivering your items, our courier will only ask for your full name and there is no need to sign for your delivery in accordance with Corona Virus advice, the courier may take a picture of the goods as delivered for their proof of delivery.
We thank you for your understanding and patience.
Delivery
We hope you love shopping with nationalchimneysupplies.com. Here are our delivery policy to help make sure we meet your expectations. Contact Us.
Shipping and Delivery
| Area * | Delivery** | Order Value* | Cost (exc VAT) |
|---|---|---|---|
| UK Mainland | 1-2 Days | Over £100 | Free |
| Scottish Mainland | 2-3 Days | Over £100 | Free |
| UK Mainland | 1-2 Days | Below £100 | £9.99 |
| UK Mainland | Saturday | Al Orders | £39.95 |
| Scottish Highlands | 4-5 Days | All Orders | £49.95 |
| Northern Ireland | 4-5 Days | All Orders | £29.95 |
|
Republic Of Ireland |
Currently Suspended | All Orders |
_ |
| Isle of Wight/Isle of Man | 3-5 Days | All Orders | £39.99 |
| Scottish Islands | 3-5 Days | All Orders | £49.95 |
| Jersey / Guernsey | 3-5 Days | All Orders | £79.95 |
*before tax and additional charges
**after processing if ordered by 2pm
Please Note: Whilst every effort is made to get your delivery to you, Please do not prebook your installers or tradesman until your whole order has arrived and been checked.
Our couriers do all in their power to deliver on time and on the day requested. However, on rare occasions there can sometimes be traffic or other issues out of our control that may delay the delivery. We ask our customers not to book any trades people until your order has safely arrived and in good condition..